WATCH: Video of Chaotic McD Drive-Thru Fight at Rawang Over PayWave Misunderstanding Goes Viral (Updated)

By Karissa Lund  •  in News
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(source: SAYS)

Recently, a video which shows men fighting at a McDonald’s drive-thru window at Rawang has been circulating social media platforms. Turns out, the brawl was between a customer and several McD staff after a misunderstanding regarding the customer’s payment method occurred.

According to Berita Harian, the customer got angry when the employee made payment for his order by payWave without his permission. The police are currently investigating the fight after receiving reports from both sides claiming that they were assaulted.

Gombak OCPD Asst Comm Arifai Tarawe said, “The driver has been arrested for investigation and he was found to have a mental disability… The driver also claims that the operator at the counter raised his voice, spoke rudely to him, and made him wait too long. A fight broke out between them before another man came to punch the victim in the left temple and forcefully grabbed his armband”.

Watch the video of the incident below:


As for the employees involved, McDonald’s Malaysia released a statement on Facebook announcing that their employees at the drive-thru were assaulted by the customer, who is also an e-hailing driver.

“McDonald’s Malaysia would like to confirm an incident at McDonald’s Rawang Drive-Thru recently, where our employees were assaulted by a customer at the Drive-Thru window. We take this matter very seriously as it involved harm and injury to our employees. We have since lodged police reports on this incident and are seeking legal advice on the matter,” reads the statement posted yesterday.

Recent Update(2 October):

As of today, police have arrested the customer and has reclassified the case under Section 447 and 427 of the Penal code for the destruction of property, as well as Section 160 of the Penal Code for committing affray.

There is even a newly released CCTV footage which shows who started the fight. Watch it here:

More chaos: